Books real availability
Office checks your hours, services and open calendar times before offering an appointment.
The AI receptionist for trade businesses
Never miss a job call again.
NearMax Office answers your calls, books jobs and captures callback requests - 24/7, while you stay on the tools.
How it works
From forwarded call to a clear next step.
- 01
Forward your existing number to NearMax.
- 02
The assistant answers with your greeting.
- 03
Bookings land on your NearMax calendar.
- 04
Calls, transcripts and callback requests wait in your dashboard.
Product illustration
Incoming call
NearMax Office
Thanks for calling Copper State Plumbing. This is an AI assistant and this call may be recorded. How can I help?
Caller
A pipe burst under our sink and water is spreading.
NearMax Office
Please shut off the nearest water valve if it is safe. What is the service address?
Caller
1420 East Palm Lane. Can someone come today?
NearMax Office
I have an emergency visit available at 2:30 PM. Would you like me to book it?
Caller
Yes, please.
On every call
A front desk that never puts the job down.
Office greets callers with your business name, discloses the AI assistant and the recording choice, then does the real work: urgent-call handling, valid appointment slots and a complete record waiting in your dashboard.
Built for the phone
Give every caller a useful answer.
Handles urgent calls
Set an emergency transfer number so urgent callers can reach the right person.
Remembers customers
Imported and recognized customers give the assistant useful context for later calls.
Uses your knowledge
Add approved business information that the assistant can search while it helps callers.
Keeps the call record
Review calls, recordings, transcripts and caller-approved callback requests in the dashboard.
Discloses AI and recording
The greeting identifies the AI assistant and gives callers a recording choice.
In the field
One front desk, different kinds of work.
How a plumber uses Office
A caller reports a burst pipe. Office captures the address, follows the business's urgent-call instructions and offers a valid service slot.
How an HVAC team uses Office
A returning customer calls after hours. Office recognizes the caller, records the issue and books against the team's configured availability.
How a pool service uses Office
A homeowner asks about a service. Office uses approved business knowledge, captures the details and leaves the call record ready for the team.
Pricing
Plans from $99/mo
Starting plans include 200 call minutes. When included minutes run out, prepaid credits can refill automatically at your configured threshold.
NearMax Sites
Need a website too?
See the managed website service built for trade businesses.
Explore WebsitesFAQ
Questions about Office.
Does Office call customers automatically?+
No. Office captures caller-approved callback requests. The business owner chooses what happens next.
Can I keep my current phone number?+
Yes. You can forward calls from an existing number. Number porting is also supported as a staff-assisted process.
Can it book appointments?+
Yes. Office books active services against your configured hours, lead time, booking horizon and calendar availability.
What can I review after a call?+
The dashboard can show the call status, summary, transcript, recording when enabled, appointments and callback requests.
Request a demo
See how Office fits your calls.
Tell us about your business and we will contact you to arrange a walkthrough.