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NearMax Office

Privacy and recording

Understand the caller notice, recording choice and data controls.

Caller notice

The assistant identifies itself as AI and gives the configured recording disclosure at the start of the call.

Recording opt out

A caller can opt out. NearMax then avoids retaining a recording and caller memory for that call, subject to the implemented call handling flow.

Retention

Workspace retention settings control scheduled cleanup for recordings and transcripts. Owners can also purge customer data from the dashboard.